F A Q
Q: DO YOU DO NANNY SHARES?
A: We sure do! Nanny Shares are when two families with very similar needs & schedules share a nanny between them. We do not help find families to nanny share with, but once you have found them on your own, we are happy to work together to start a nanny search for the share.
Q: HOW LONG DOES IT TAKE TO FIND A NANNY OR HOUSEHOLD EMPLOYEE?
A: Our process takes on average 2 to 8 weeks to find your family the best fit. We strongly suggest beginning the intake process 4 to 8 weeks prior to needing a nanny or household staff member to begin. We believe in a thorough and complete approach to your unique needs and don't cut corners in our intake, recruiting, vetting, and interview assistance steps. A signed Service Agreement must be turned in prior to the search starting, which is when we consider the 4 to 8 week window to commence. We recommend inquiring directly with us since certain times of year can impact the timeline.
Q: HOW IS MY NANNY OR HOUSEHOLD EMPLOYEE PAID?
A: Once you make an offer of employment to the candidate you would like to hire, they will become your employee and you are responsible for paying them directly on a weekly or bi-weekly basis at the hourly wage laid out in the employment agreement. It is not legal in Tennessee to pay any employee on a once a month basis. Nashville nanny rates are between $20 - $25+/hr which is based on family budget, job expectations, number of children, and typically commensurates with experience. Nashville Household Staff rates depend on the position and can range from $20 - $35+/hour. Household employees, including nannies, house managers, and family assistants are considered hourly non-exempt employees and are required to be paid time and a half for all hours worked over 40 in a 7 day period. For families needing help navigating taxes, we can help. Our partnerships with great companies such as HomePay and GTM allow families to have peace of mind with enrolling as an employer, payroll, and taxes, and even better, we cover the cost to get started with them.
Q: DO YOU OFFER BACK-UP CARE OPTIONS FOR NANNY COVERAGE?
A: Yes! When you hire a full-time or part-time nanny, we offer back up care with at least 48-hour notice. After the first 6 months post-hire, we have a booking fee of $20 which is applied per day backup care is needed.
Q: WHAT IS YOUR PLACEMENT FEE?
A: A placement fee is for services rendered by Southern Standard Nannies and is separate from the wages that employers are responsible for paying their employee once hired. For Live-out permanent placements there is a fee of 8% of the anticipated gross annual income of the referred candidate. We do have part-time and full-time minimums. Placement fees for live-in candidates are 10% of the gross annual income of the nanny, or the minimum. This fee does not reflect the duration of the placement, and is not considered a fee for the first year, but rather the equation we use to arrive at the percentage-based fee. The fee for most temporary placements is $20/day.
Included in ALL placement fees is a thorough professional background check of each candidate including:
Maiden and/or alias name search
Social security number verification
Resident history search
State and county criminal court records search for the past seven years or since 18 years of age
Nation-wide sex offender registry search
Department of Motor Vehicle driving records search (accidents & tickets) with license validation, from each state licensed in.
Additionally, we reference check each candidate and perform multiple interviews prior to representing all candidates.
Q: DO YOU HAVE A GUARANTEE OR REPLACEMENT POLICY?
A: Yes. All permanent placements have a 3 month full replacement guarantee replacement period and a pro-rated replacement period for the first 12 months of employment.
Q: WHAT IS THE COST TO GET STARTED?
A: New and return clients will be charged a $100 New Search Fee prior to beginning a candidate search. This will be applied to the final total upon hiring a referred Southern Standard Nanny candidate in a permanent position. For a full breakdown of the fee schedule, please contact us.
Q: HOW MANY CANDIDATES DO YOU HAVE?
A: We are constantly recruiting and interviewing nannies whether or not we have a position for them. We have available nannies in our candidate pool at a time, however, they all have different experience and availability, which is why we recruit specifically for each individual family, each time.
Q: HOW DOES YOUR SERVICE WORK?
A: Check out the step by step guide HERE
Q: WHAT HAPPENS IF IT DOESN'T WORK OUT WITH MY EMPLOYEE, OR THEY QUIT?
A: We really hope you do feel like you’ve got the perfect fit for your family, but just in case, we offer a three month guarantee on all part-time and full-time permanent services. After one month of a match, we find that you either get into a groove with your nanny or household staffer, or you don’t. Sometimes it takes a bit longer, so we give you two extra months to see whether or not the kinks can get worked out, and we're also there for questions, concerns, or to listen after you make a hire. You can call us at any time, for any reason, and we can talk through options for your situation. If we do need to find you a replacement within the first three months, we do so without any additional cost. If a request is made after 90 days, we have an extended guarantee that is based on a pro-rated fee.
Q: IS MY NANNY AN EMPLOYEE OR AN INDEPENDENT CONTRACTOR?
A: Your nanny or household staffer is 100% your employee. You are responsible to pay Employment taxes for a household worker who is older than 18 and makes more than $2100 in one calendar year. No household employee can be an independent contractor and needs to be given a W2 form each January. The employer is responsible for the payment of all Social Security and Medicare taxes to the IRS. You may choose to either collect your employee’s taxes via payroll deductions or fund these taxes yourself.
Q: CAN I PUT MY HOUSEHOLD EMPLOYEE ON SALARY?
A: Household employees cannot be in a “salaried” position unless they are a manager of more than 3 other household employees (i.e Estate Manager, Household Manager of fully staffed home, etc.) “Tennessee defers to the FLSA, which requires that all domestics, excluding companions, be paid at no less than the greater of the state or federal minimum wage, and that all live-out workers be paid an overtime differential of 1.5 times the hourly wage for hours over 40 in a work week. Live-in domestics, again excluding companions, must be paid their hourly wage for all hours worked, without an overtime differential.” – HomeWork Solutions, Tennessee Household Employment Tax Compliance.
Q: WHAT IS GUARANTEED PAY?
A: We recommend offering guaranteed pay each week, which is similar to a salaried position in terms of offering a consistent income each week for your household employee or nanny, even for weeks that they are not needed by you, their employer. For hours worked over 40 in a 7 day period, even with guaranteed pay, they are legally required to be compensated at the overtime wage per state requirements. Banking hours is not legal, therefore if a nanny works 30 hours one week and is paid for 40, she cannot work 50 hours the next week and still only be paid for 40 hours. We find that offering guaranteed pay is mutually beneficial to both the family and the nanny in solidifying a schedule, offering financial stability and leads to long-term retainment.
Each family's privacy and needs are of paramount importance to us.
We do not have public or private family profiles that are shared with candidates.
Our thorough job descriptions keep your information confidential and private until interviewing with potential candidates.